Please allow 1-3 days for processing time. We will always endeavour to post orders out as soon as possible, however sometimes delays occur. Selecting express postage will not speed up the processing time. If you have a deadline for your order please contact Alysia at firstname.lastname@example.org
All packages are sent via Australia Post. For international orders, please contact us to provide you with a quote for shipping costs, based on your location. You can select from the following shipping methods at checkout:
FREE STANDARD SHIPPING ON ALL ORDERS OVER $60!
Standard Parcel Post (tracking included) $8.50 AUD
Express Post (tracking included) - $10.50 AUD
FREE local pickup - Indy & Eve, Keith South Australia.
Once packages have been lodged with Australia Post, we are not responsible for any lost or damaged items. We do our best to package your items so that they are not damaged during the postage process.
Please note, we will also not be held responsible for any delays cause by Australia Post. You can check out their website for estimates to ensure you have chosen the best postage option to suit your needs. Once your order has been posted, you will receive an email providing all the tracking details for your package.
If your parcel is returned to us as it has not been collected from an Australia Post depot/mail centre within the time frame detailed by Australia Post, it is YOUR responsibility as a customer to pay for the parcel to be resent. We are not held responsible for parcels that are not collected.